For more than ten years, Vignette has played an integral role in the evolution of the Internet. Once a passive, search and consume platform, the Web is now a vibrant, collaborative and contribution-rich medium. Vignette’s early content management and delivery tools laid the groundwork for some of the Web’s most popular sites. Today, Vignette’s award-winning solutions power some of the world’s most powerful online brands and enable organizations to have more meaningful interactions with their customers.
Vignette’s enterprise content management (ECM) solutions have been deployed by organizations in virtually every industry and every level of government worldwide. These solutions are built upon a family of ECM products that work together and work with the enterprise software investments that organizations have already made.

Partner Solution Summary
Vignette’s Next-Generation Web solution forms the backbone of the industry’s only comprehensive Customer Experience Management platform. Vignette’s solution meets the demand of organizations in every industry to employ the latest Web technologies to influence the way they interact with their customers. Next-Generation Web helps organizations better engage their customers online. It continues Vignette’s rich history of delivering innovative Web solutions that drive engaging online customer experiences and provide business value across multiple touch points. Vignette’s solution lets organizations create customer experiences that are personal, collaborative and always available regardless of location or device, in the service of acquiring, serving and growing their user base.
Digital Services Hub is an extension of our Next-Generation Web solution for customers in the Telecommunications, Media and Entertainment industries. This solution addresses the challenges organizations in this industry face as they attempt to manage, secure, deliver and sell digital assets that they own or obtain from 3rd- party content sources. Digital Services Hub meets the next-generation online expectations of customers to these organizations, certainly from a content perspective, but also from a commerce and community perspective. Vignette’s contribution to the DSH solution includes Content, Asset and Catalog Management, Community Services and Content Presentation. Selected Vignette technology partners complete the digital services architecture with such capabilities as Device Detection and Rendering, Digital Rights Management, Storefront and Merchandising/Commerce Services and Identity Management.
Vignette's Imaging and Workflow solution is intended for organizations that want to incorporate content-based business processes into their online customer experience. Vignette's solution helps these organizations move their content from physical to digital formats, even at very high transaction volumes. The solution also automates the business processes that surround and affect that content. As a result, organizations can have a single view of all customer content, including forms, correspondence, e-mails, faxes and statements. Customer service is improved as customer-facing employees and partners have immediate access to all content connected to the customer. Giving customers online access to this content can lead to even greater customer service efficiencies and increased opportunities to further engage the customer.
Healthcare Industry Solutions. Hundreds of healthcare provider organizations, serving millions of patients, rely on Vignette-powered solutions to help improve the quality of their care, increase patient safety, improve patient satisfaction and reduce their costs. Vignette's healthcare solutions have demonstrated value to clinicians, patients and employees at large.